Changing Home Care Package Provider
Everyone has the right to choose and control their Home Care provider.
People decide to switch their Home Care Package provider for various reasons, such as
- Desiring higher quality services and support, especially if there are communication issues or inconsistent and unreliable carers with the current provider
- Changing needs that are not being met by the current provider
- Seeking better value for money
- Relocating

It’s Easy To Change Providers
As of January 2023, providers cannot charge exit fees. Typically, a two-week notice period is required to change providers.
At Peppermint Care, we can help you navigate your Home Care Package Agreement or Service Agreement to facilitate switching your Care Package provider to us.
Although changing providers might seem daunting, our team at Peppermint Care is here to answer your questions about our support services and ensure a smooth and seamless transition.
Contact us today to learn how we can assist you in changing your Home Care Package provider.
Get Started
or request a callback
Are you ready to take the next step, or simply need more information? Please complete our enquiry form, and one of our friendly team members will contact you.
Call us:
07 3555 5853